Communication and Record Keeping e Learning Course


This online Communication content provides an awareness of the principles of good communication and record keeping within a care environment, the online content will ensure effective communication skills and good practice when recording information.
The course will cover the following areas:

  • Definition of communication
  • Communication methods
  • Models of communication
  • Communication techniques
  • Managing communication
  • Legislation and good practice
  • Key principles of record keeping
  • Care records
  • Errors and prevention

eLearning courses are designed to be interactive to help learners stay focused and engaged in the learning they are faced with.

The courses require the learner to perform small actions within the course, revealing further information, or quiz questions to help them reflect upon previous course content they have studied. A CPD certificate can be downloaded on completion.



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Communication In A Care Environment e Learning Course

Effective communication and correct record-keeping is essential within the care sector for the wellbeing of patients and to protect the organisation should an error arise. By using correct procedure, the treatment, history and medication of the patient should be properly documented so as to protect yourself and your organisation if discrepancies happen.

The aim of this Erudition e Learning course is to greater increase your knowledge of record keeping and the importance of communication, as well as relevant legislation.